**Our Commitment to You:**
At Vega Inventures we want you to be completely satisfied with your purchase. If you have changed your mind or are not satisfied with your product, you may return it within 7 days of the date of delivery for a full refund or exchange.
**Eligibility Criteria:**
– The item must be unused and in the same condition that you received it.
– It must be in the original packaging.
– Receipt or proof of purchase is required.
**Items Excluded from Returns:**
Certain items are not eligible for return or refund, including:
– Gift cards
– Downloadable software products
– Personalized or customized items
**How to Initiate a Return:**
1. Contact our customer support team at vegainventures@gmail.com within 7 days of receiving the product.
2. Provide your order number, details of the item you wish to return, and the reason for the return.
**Return Shipping:**
You will be responsible for paying the shipping costs for returning your item. Shipping costs are non-refundable.
**Refund Process:**
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 days.
**Exchanges:**
If you need to exchange an item, please contact our customer support team. You will be responsible for any price difference and shipping costs associated with the exchange.
**Contact Us:**
If you have any questions about our return policy, please contact us at Vegainventures@gmail.com / +919819169921